Reports

The experience of early adopters has proven that underwriter workbenches can make insurance companies more productive.

The claims process is the main opportunity for insurers to impress their customers, but many insurers struggle to provide an efficient and high-quality claims service.

Supply chain pressures, the COVID-19 pandemic and a climate-induced increase in weather variability have disrupted businesses around the world in recent years.

Wildfires are growing in severity and intensity. Since 2013, they have cost the insurance industry over $70 billion. But wildfire has traditionally been thought of as a ‘secondary peril’ – is it due a promotion to ‘primary peril’?

This report gives an introduction to the carbon markets and outlines how the insurance industry has been getting involved. We also highlight some of the future opportunities in this space. We are very grateful to the experts from insurers, brokers and technology companies that have contributed to our research.

The 2023 InsTech insurance innovation member survey has just been released highlighting that there’s still plenty of room for improvement when it comes to insurance technology provision.

In the last five years, most new technology for business applications has been deployed to run on the cloud. This fundamental shift in technology opens up new opportunities for anyone with a desire to drive pace and innovation in their organisation, from small incremental changes to launching major new initiatives.

InsTech’s new report, released in partnership with Safehub, looks at how parametric earthquake insurance works and how sensor technology can provide a building-specific trigger for parametric policies.

This report reviews the techniques and tools available today to help insurers understand, manage and mitigate natural hazard risk for properties they are insuring. We include perspectives from an insurer, broker and MGA on the current hazard data and catastrophe modelling market and profile the InsTech members providing relevant models, data and technology.

Insurers are still facing challenges with their data processes, our 2023 report focuses on perspectives from the front line. What does the insurance industry need from data extraction and ingestion technologies and what does successful implementation look like?

Administration systems are emerging as natural hubs for digital ecosystems. Given that all insurance businesses tend to run on a core administration system, they already provide the technology that runs many key administrative functions for their clients and have pre-existing integration frameworks.

Insurers now have a huge amount of choice of technology to help them make money, save money or satisfy regulators. But even the best technology is useless if we don’t know what it is we are insuring and where it is. Now, there are a range of companies providing data and services to help insurers understand where a property is and what it is.